Privacy Policy

1. Introduction

Industrial By Nature Pty Ltd respects your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, and protect your data in accordance with the Australian Privacy Act 1988 (Cth).

2. Information We Collect

We may collect personal information when you:

  • Contact us via forms or email

  • Subscribe to our newsletter

  • Request a quote or product information

  • Place an order

This may include your name, email address, phone number, organisation, and location.

We may also collect non-personal information such as IP address, browser type, and pages visited, for the purposes of improving our website experience.

3. How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Fulfil orders and provide support

  • Share product updates and news (with your consent)

  • Improve website performance and content

4. Disclosure of Personal Information

We do not sell or rent your information. We may share it with trusted service providers (e.g., web hosts, shipping partners) solely for the purpose of providing our services. We may also disclose your information if required by law.

5. Storage and Security

Your data is stored securely in Australia or with reputable cloud providers that comply with international data security standards. We implement reasonable measures to protect against unauthorised access, alteration, or disclosure.

6. Access & Correction

You have the right to access the personal information we hold about you and request corrections if necessary. Please contact us at inbound@infinetbasketball.com.

7. Cookies

Our site uses cookies to enhance your experience. You can disable cookies via your browser settings, though this may impact site functionality.

8. Third-Party Services

We may use analytics or marketing tools (e.g., Google Analytics, email platforms) which may collect data in accordance with their own privacy policies.

9. Changes to This Policy

This Privacy Policy may be updated from time to time. The latest version will always be published on our website.

10. Contact Us

For questions or privacy-related requests, contact us at:

Industrial By Nature Pty Ltd
Melbourne, VIC, Australia
inbound@infinetbasketball.com